Purpose into practice: How skills-based community support makes a difference

Hillier Hopkins LLP

Chartered Accountants & Tax Advisers

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In business, it’s easy for Corporate Social Responsibility to become something that lives on a webpage.

A set of commitments, a badge, a report. For us at Hillier Hopkins, it has always felt far more practical than that.

CSR only really matters when it shows up in real life, helping real people. This B Corp™ month, we wanted to share how we’re doing our part. One of the most powerful ways we do that is through skills-based community support, using our professional expertise to help local charities and voluntary organisations become stronger and more sustainable.

As accountants and business advisers, financial clarity is our bread and butter, but for many small charities, financial reporting, governance and budgeting can feel overwhelming. Leaders are often passionate and committed, yet operating with limited resources and without access to specialist advice. That’s where we can make a meaningful difference.

Sharing what we know

Over the past year, as highlighted in our Sustainability Impact Report 2024–25, we have delivered financial training sessions and workshops to local charities and voluntary groups. These sessions are designed to demystify topics such as cashflow management, compliance and reporting requirements. We focus on making the information accessible, practical and immediately useful.

When we partner with organisations like Community Southwark and other local support networks, we are not simply delivering presentations, we are equipping charity leaders with tools they can use long after the session ends. When trustees and managers feel confident about their numbers, they can make better decisions, plan more effectively and direct more energy toward the people and causes they exist to serve.

Over the past year, we’ve delivered Know Your Numbers workshops in partnership with Community Southwark and other local networks. These sessions are designed to demystify financial reporting and give charity leaders practical tools they can immediately apply.

The feedback from participants has been incredibly encouraging and a powerful reminder of why this work matters.

One attendee shared:

“This was an excellent offer. I have learnt soooo much and have clarity on how to apply this learning. I intend to draft new financial policies as a result of this training and apply new procedures to better protect myself and the company.”

Another commented:

“Feeling much more financially literate – thank you!”

And perhaps most simply, but most meaningfully:

“Hillier Hopkins were very knowledgeable.”

Participants highlighted how helpful it was to cover key financial controls, understand cashflow and audit thresholds and gain space to ask questions in a supportive environment. One described the workshop as “an essential skills session with the ability to ask questions” while another noted “The training workshop went extremely well. I learnt about cash flow and thresholds and things I can consider when doing my accounts.”

For us, that kind of feedback speaks volumes. It shows that sharing expertise can have a lasting ripple effect. When charities feel confident in their numbers, they can make stronger decisions, protect their organisations and ultimately serve their communities more effectively.

This approach reflects our belief that the most sustainable way to support communities is to build capability, not dependency. A single donation can help in the short term; sharing knowledge can help for years.

Supporting our local communities

Our skills-based volunteering sits within a wider commitment to community engagement. Over the past year, we have continued to support fundraising initiatives for local causes, including helping raise more than £29,000 for the Hospice of St Francis. That support contributes directly to compassionate end-of-life care for individuals and families in our region.

We are also proud to be recognised as a Member of the Watford Business Pledge. This initiative brings together local organisations committed to responsible, sustainable and community-focused business practices. For us, being part of the pledge reinforces something we already value deeply: that businesses thrive when their communities thrive.

The pledge encourages businesses to support local employment, community initiatives and environmental responsibility. Our training sessions, fundraising events and collaborative partnerships all form part of that wider commitment to contributing positively where we operate.

Supporting the next generation through RISE

Skills-based support doesn’t stop with established charities. We are also proud to contribute to the RISE initiative, delivering employability and financial skills workshops to students in local schools.

Through RISE, our colleagues share practical insights into careers in finance and business, while also helping students build confidence in areas such as budgeting, financial awareness and workplace readiness. These sessions are about widening access, giving young people exposure to professional environments and equipping them with skills that will benefit them regardless of the path they choose.

Just as with our charity workshops, the aim is not simply to present information, but to create interactive, supportive environments where questions are welcomed and confidence grows.

For us, supporting students through RISE is about long-term impact. It’s about investing in future talent and ensuring that professional knowledge doesn’t sit behind closed doors.

Real engagement, not just good intentions

Some of the most rewarding moments come from seeing the direct impact of our involvement. Whether it’s helping a charity leader feel more confident in presenting their accounts, or seeing funds raised at a community event translate into vital services, we are reminded why this work matters.

We also see how this engagement benefits our own people. When our colleagues volunteer their expertise, they build empathy, perspective and stronger connections to the communities around them. It reinforces that our professional skills have value beyond the office.

For us, purpose isn’t a separate strand of our business. It’s woven into how we operate. Sharing expertise, supporting charities and contributing to local initiatives are not “add-ons”, they are part of who we are.

When we look at the bigger picture, we see how these efforts align naturally with our B Corp certification. The B Corp framework challenges businesses to demonstrate measurable impact across community, governance and environmental performance. Being able to point to real workshops delivered, real funds raised and real partnerships formed gives that certification substance.

Putting purpose into practice means showing up, sharing what we know and standing alongside the organisations doing vital work in our communities. That’s something we are proud to continue building on.

Do you need extra information?

Katie Harvard-Taylor - Audit Director at Hillier Hopkins

Katie is a Principal in Hillier Hopkins’ London office, specialising in audit and assurance. She leads the firm’s Sustainability Team and coordinates international work through the TGS network, supporting clients with cross-border needs. Since joining in 2012, she has built a varied client portfolio across multiple sectors. Outside work, Katie enjoys running, cycling, climbing, travel, and exploring London’s food scene.

Contact Katie at katie.harvard-taylor@hhllp.co.uk or on +44 (0)207 004 7135

London