IT Application Support - Watford

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Vacancy Details

To assist our Watford team in helping to grow the firm, the duties you will carry out are:

  • Administer SQL Server including maintaining databases and writing queries.
  • Supporting Powershell and Visual Basic scripts.
  • Assist with Administration and maintaining corporate infrastructure, including Active Directory, Windows Server, Citrix, Microsoft Azure and Sharepoint.
  • Administer the automation of software applications and desktop operating systems.
  • Assist with support of Office 365, Exchange Online & Microsoft Teams (including Telephony).
  • Assist 1st / 2nd line support staff and deal with escalated incidents.
  • Keep operational documentation up-to-date.
  • Provide cover for 1st / 2nd line support.

The Ideal Candidate

The ideal candidate will have the following:

Technical skills:

  • Good knowledge of Microsoft SQL Server 2016+ and Powershell.
  • Good knowledge of Microsoft Windows Server 2012/2016/2019.
  • Good knowledge of Microsoft Office 365 including Exchange Online.
  • Good knowledge of Microsoft Windows 10.
  • Experience in installing and updating software/applications in a network environment.
  • Ability to troubleshoot and resolve complex issues.
  • Ability to perform research into systems/applications for support and continued enhancement.
  • Knowledge of the following would be of benefit:
    • Citrix Virtual Apps, Desktop services and VDI.
    • Microsoft Sharepoint and Intune (Deployment Services).
    • Visual Basic.

Personal skills:

  • A strong desire and focus on continued improvements and personal development.
  • A desire to be part of an overall team and achieve team goals.
  • To continually strive to improve overall the firm’s effectiveness.
  • Strong communicator.
  • Excellent problem-solving skills.
  • Proven ability to work under pressure and with other people.
  • Strong time management and self-motivation skills.
  • A lateral thinker.
  • Keeping up to date with current industry trends and emerging technologies and best practices.

Employment Details

  • Full time role – Monday to Friday
  • Remuneration will be dependent on experience.
  • Right to Work in the UK required.

The package will include:

  • Auto Enrolment Pension Scheme (Employer: 5%; Employee: 3%) subject to eligibility.
  • Annual Christmas Bonus equivalent to 1 week’s salary.
  • Private Medical Insurance following completion of a 3 month probationary period (this is a taxable benefit).
  • Death In Service scheme cover (4x salary).
  • Group Income Protection Scheme (non-contributory) following completion of a 3 month probationary period.
  • Annual Leave will be 23 days per annum (pro rata). 3 days are normally taken at Christmas/New Year.

To apply for this position please complete the application form.

If you have any questions please contact Nikki Shafren, Human Resources Manager on 01923 634275 or email