Vacancy Details
To assist our IT team, the duties you will work towards carrying out are:
- Handle and assist with some Helpdesk 1st line queries.
- Installation and configuration of laptops and desktops PCs.
- Assist with new starters and leavers checklist and processes.
- Supporting all team members with ad hoc tasks.
- Restore backups for applications and data.
- Installation of hardware and software
Ideally you will have the following skills:
- Able to attend college 1 day per week in term time.
- Good verbal, and face-to-face communication.
- GCSE English Language and Mathematics at Grade 5(C) or ideally above.
- Ideally educated to BTEC or A’ Level standard.
- IT competent and be familiar with Windows desktop environment.
- Ability to be resilient and make common sense judgements within own workload.
- To be able to work efficiently and accurately.
- Good interpersonal skills, working well with colleagues, clients and the IT team.
- Willing and eager to learn
- Good timekeeping.
- Take on positive criticism.
- Learn how the Helpdesk operates & who is responsible for jobs.
- Learn to meet deadlines and provide regular updates.
Employment Details
- Full time role – Monday to Friday (hybrid)
- Remuneration will be dependent on experience and qualifications
- Right to Work in the UK required.
The package will include:
- Annual Christmas Bonus equivalent to 1 week’s salary.
- Salary Sacrifice Pension Scheme all staff are auto enrolled. (Employer: 5%; Employee:3%) subject to eligibility.
- Private Medical Insurance following completion of 3 months service (this is a taxable benefit).
- Death in Service scheme cover (4x salary).
- Group Income Protection Scheme (non-contributory) following completion of 3 months service.
- Annual Leave will be 23 days per annum (pro rata). 3 days are normally taken at Christmas/New Year.
To apply for this position please complete the application form below.
Contact Liz Constantinou on 01923 634319 or e-mail recruitment@hhllp.co.uk